Frequently Asked Questions

When will my meals be delivered?

You will be allocated a set day and time for your delivery. To find out when your next delivery day is please contact us and we will be happy to advise.

How do I cook my meals?

All meals can easily be cooked in the microwave or oven and do not need to be de-frosted before hand.

Is there a minimum order?

Yes. For each delivery we ask for a minimum order of £15. Remember delivery is always free and you can order as often as you would like – there is no commitment or contract.

How do I pay?

The easiest way to pay is on delivery with cash, cheque or debit/credit card. We also take payments over the phone or by Paypal through our website.

When can I place my order?

Our usual opening hours are 8:30am – 5:30pm Monday – Friday. You can phone one of our team members during these hours or you can leave your order as a recording out with these times. You must place your order no later than 3pm the day before your designated delivery day.
Minimum order amount is £15.00. Please note, all orders must be placed by 2PM the day before delivery.