Frequently Asked Questions
When will my meals be delivered?
You will be allocated a set day and time for your delivery. To find out when your next delivery day is please contact us and we will be happy to advise.
How do I cook my meals?
All meals can easily be cooked in the microwave or oven and do not need to be de-frosted before hand.
Is there a minimum order?
Yes. For each delivery we ask for a minimum order of £15. Remember delivery is always free and you can order as often as you would like – there is no commitment or contract.
How do I pay?
The easiest way to pay is on delivery with cash, cheque or debit/credit card. We also take payments over the phone or by Paypal through our website.
When can I place my order?
Our usual opening hours are 8:30am – 5:30pm Monday – Friday. You can phone one of our team members during these hours or you can leave your order as a recording out with these times. You must place your order no later than 3pm the day before your designated delivery day.